Closing the Sale: It Begins at Hello—.1 CEU

Sales are the lifeblood of every business, and developing your sales skills is not optional as the owner of your interior design firm or window treatment business. Join LuAnn Nigara, co-owner of Window Works in Livingston, NJ, and host of A Well-Designed Business® podcast, as she goes through the strategies for closing more sales more of the time. With a closing rate between 62% and 66% percent for more than 30 years, LuAnn understands the process and is passionate about sharing it with you.

Learning Outcomes:

  • The pre-consult phone call
  • Consultation dos and don’ts
  • Presenting your solutions and products
  • Talking about price
  • Handling different personality types
  • Negotiating effectively
  • Closing the deal
  • Creating repeat business